WorkSpace IM was instrumental in assisting us with upgrading our outdated software and has been especially helpful with their support program. The system proved invaluable when the electricity to our facility went down for three days. We were able to temporarily relocate the office and use laptop computers to access our data stored on the servers.

 â€”Greg Sengelmann, P.G., General Manager, Gonzales County UWCD

Real People, Real Support

Whenever you need a change, want to add or delete services, or have an issue that you need help with, WorkSpace IM provides you with the help you need.  For changes, adds, and deletes, the help desk email is the best way to go.  If the nature of the issue is urgent or you just need to talk with someone to work through the issue, just give us a call.

Quick Help is A Click Away

The Quick Links on the right of this page will help you get to where you need to go to find an answer or learn how to do some task yourself.

Emergency Support AnyTime

We have true, AnyTime, support phone numbers and you can call them from AnyWhere at AnyTime and you can get a real live person to help you through any issue with WorkSpace IM services.  We understand that problems have a way of happening at inconvenient time and when you need help, you need help.

When you sign up with WorkSpace IM, you get regular hour and after-hour support numbers that you can use when you need assistance.

Quick Links

Submit a Help Desk Ticket

Start A Remote Services Session


The Knowledgebase contains answers to frequently asked questions and instructions to accomplish many setup and customization tasks. 
Click here to view.